Retruns and Cancellations
Unopened and unused items can be returned within 15 days unless specifically stated on the product details page. The packaging must be in the same condition as when initially received.
Shipping Fees on Returns
You are responsible for the return shipping cost for returned items. Items must be safely packed for their return. In the event your item is being returned for damages, you will not be responsible for the shipping fees. No international shipping fees are refundable.
Scratch and Dent Deals Are Final Sale
Items that are sold as not in mint condition are final sale. They are not eligible for returns, refunds or exchanges. Not mint items are labeled as "Not Mint" in their names.
Damaged and Defective Items
Any defective item or item damaged in transit can be exchanged for a replacement of the same item (or a replacement part depending on the issue), if you send us the request within 15 days of receiving your order. If the item is no longer available, we will be happy to issue a refund.
We may request that you e-mail a picture of your broken or defective item to help us determine what exactly is wrong and if a replacement part would be helpful.
The following issues do not qualify as a defective product:
In Stock Orders
In effort to get your items to you as soon as possible, we are not usually able to accept cancellation requests once an order is placed. You can choose to contact us and we will try to cancel the order, but we cannot guarantee it can be cancelled.